Terms of Service
Effective Date: April 24, 2025
1. Introduction and Acceptance
Welcome to TalentTuner ("Platform", "we", "us", or "our"). By accessing or using TalentTuner, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use the Platform.
TalentTuner is operated by an individual owner ("Operator") and is not currently incorporated as a business entity. Any references to "TalentTuner", "we", "us", or "our" refer to the Platform and its Operator.
1.1 Eligibility
You must be at least 13 years of age to use TalentTuner. By using the Platform, you represent and warrant that you meet this requirement. If you are under the age of majority in your jurisdiction, you must review these Terms with your parent or guardian to ensure they understand and agree to these Terms on your behalf.
1.2 Changes to Terms
We reserve the right to modify these Terms at any time. We will provide notice of any material changes by posting the updated Terms on this page and updating the "Effective Date" at the top. Your continued use of TalentTuner after such modifications constitutes your acceptance of the revised Terms.
2. Service Description
TalentTuner is an online resume optimization tool that uses artificial intelligence, algorithmic analysis, and programmatic logic to help job seekers improve their resume's match with job descriptions and performance in Applicant Tracking Systems (ATS).
2.1 Service Tiers
TalentTuner operates on a tiered access model:
Guest Access: - One (1) full, unrestricted resume analysis without registration - Access tracked via local browser storage - No account creation required
Free User Access: - Requires account registration - Five (5) limited-access resume analyses per calendar month - Limited access includes visibility of critical keywords, first strength card, first gap card, and first two action items - Saved report access via dashboard
Premium User Access: - Requires paid subscription (monthly or annual) - Up to thirty (30) full-access resume analyses per calendar month - Unlimited access to all features including complete keyword lists, all strength cards, all gap cards, all action items, and PDF export functionality - Full dashboard access to all saved reports
2.2 Service Limitations
TalentTuner is designed to assist in resume optimization but does not guarantee: - Job interviews or employment offers - Acceptance by any specific ATS system - Specific scoring within any employer's evaluation process - Employment outcomes of any kind
3. User Accounts
3.1 Account Creation
To access certain features of TalentTuner, you may need to create an account. When creating an account, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
3.2 Account Security
You agree to: - Keep your password secure and confidential - Not share your account with others - Not create multiple accounts to circumvent usage limitations - Notify us immediately at [email protected] if you suspect unauthorized use of your account
3.3 Account Termination
We reserve the right to suspend or terminate your account at our sole discretion, without notice, for conduct that we determine violates these Terms or is harmful to other users, us, or third parties, or for any other reason.
4. User Content
4.1 Content Ownership
You retain all ownership rights to any resumes, job descriptions, or other content you submit to TalentTuner ("User Content"). By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display your User Content solely for the purposes of: - Providing and improving TalentTuner services - Analyzing and processing the content for resume optimization - Training and improving our algorithms and services - Analyzing usage patterns to enhance our offering
4.2 Content Restrictions
You agree not to upload, share, or otherwise transmit any User Content that: - Infringes on the intellectual property rights of others - Contains viruses, malware, or other malicious code - Violates any applicable law or regulation - Contains personal information of third parties without authorization - Is false, fraudulent, or misleading
4.3 AI Analysis and Data Storage
You acknowledge and agree that: - Your resume and job descriptions will be analyzed using AI technologies including OpenAI's API services - Your data will be stored in Firebase (Firestore and Firebase Storage) - We may retain User Content for service improvement and algorithmic development - We will take reasonable measures to protect the security of your data
5. Subscriptions and Payment
5.1 Subscription Options
TalentTuner offers the following paid subscription options: - Monthly Premium subscription - Annual Premium subscription
Current pricing is displayed on our website and may change with notice to our users.
5.2 Payment Processing
All payments are processed through Stripe, a third-party payment processor. By subscribing, you agree to: - Provide accurate and complete payment information - Authorize us to charge your selected payment method - Pay all charges incurred under your account at the rates in effect when the charges were incurred
TalentTuner does not store your full credit card information. Payment information is collected and processed directly by Stripe in accordance with their terms of service and privacy policy.
5.3 Subscription Term and Renewal
Subscriptions automatically renew at the end of each billing period (monthly or annually) until cancelled. You can cancel your subscription at any time through your account settings or by emailing [email protected].
5.4 Refunds
Our refund policy allows for a 7-day satisfaction guarantee for first-time Premium purchases only. To request a refund, contact [email protected] within 7 days of your initial purchase with your account email and reason for requesting a refund.
We reserve the right to deny refunds if we detect: - Multiple refund requests - Creation of new accounts to circumvent the "first-time purchase" limitation - Other patterns of abuse or fraudulent activity
For complete details, please refer to our Refund Policy.
5.5 Price Changes
We may change our subscription prices from time to time. Any price changes will apply to billing cycles starting after the notice of change.
6. Acceptable Use
6.1 Prohibited Activities
You agree not to: - Access or use TalentTuner for any illegal purpose - Attempt to gain unauthorized access to any portion of TalentTuner or any related systems - Use automated scripts, bots, or other means to access or interact with TalentTuner - Reverse engineer, decompile, or attempt to extract the source code of TalentTuner - Interfere with or disrupt the integrity or performance of TalentTuner - Circumvent any usage limitations, including creating multiple accounts to exceed the Guest or Free tier limits - Share your account or access credentials with others - Use TalentTuner in a manner that places an unreasonable load on our infrastructure
6.2 Content Guidelines
You agree not to upload, submit, or share content that: - Contains false, misleading, or deceptive information - Infringes on the intellectual property rights of others - Contains personal information of others without their consent - Is unlawful, harmful, threatening, abusive, harassing, defamatory, or otherwise objectionable
6.3 Fair Use
TalentTuner subscriptions are intended for individual use. Fair use limits apply to all subscription tiers. Premium subscriptions are limited to a maximum of 30 resume analyses per month. Exceeding these limits may result in temporary service limitations or account review.
7. Intellectual Property
7.1 TalentTuner Content
The text, graphics, user interface, visual interface, photographs, trademarks, logos, sounds, artwork, and computer code (collectively, "TalentTuner Content"), including but not limited to the design, structure, coordination, expression, appearance, and layout of TalentTuner Content, is owned, controlled, or licensed by TalentTuner and is protected by copyright, patent, and trademark laws, and various other intellectual property rights.
7.2 Limited License
Subject to your compliance with these Terms, TalentTuner grants you a limited, non-exclusive, non-transferable, revocable license to access and use TalentTuner for personal, non-commercial purposes.
7.3 Restrictions
Except as expressly permitted, you agree not to: - Modify, adapt, translate, or create derivative works based on TalentTuner - License, sublicense, sell, resell, transfer, assign, distribute, or commercially exploit TalentTuner - Copy, reproduce, distribute, or publicly display any TalentTuner Content - Remove any copyright, trademark, or other proprietary notices - Use any data mining, robots, or similar data gathering methods - Use TalentTuner or any TalentTuner Content other than for its intended purpose
7.4 Feedback
If you provide feedback, ideas, or suggestions regarding TalentTuner ("Feedback"), you grant us an unrestricted, perpetual, irrevocable, non-exclusive, fully-paid, royalty-free right to use the Feedback in any manner and for any purpose without compensation to you.
8. Privacy
Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information. By using TalentTuner, you consent to our collection and use of data as described in the Privacy Policy.
9. Third-Party Services
9.1 Third-Party Integrations
TalentTuner may integrate with or make available certain third-party services, including but not limited to: - Firebase (for data storage and authentication) - OpenAI API (for resume analysis and processing) - Stripe (for payment processing) - Google Analytics and other analytics tools - Social media pixels (Facebook, TikTok, LinkedIn)
9.2 Third-Party Terms
Your use of these third-party services may be subject to the respective terms and conditions and privacy policies of those third parties. TalentTuner does not endorse and is not responsible for the content or practices of these third-party services.
10. Disclaimers
10.1 "As Is" Service
TALENTTUNER AND ALL MATERIALS, INFORMATION, PRODUCTS, AND SERVICES INCLUDED THEREIN ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TALENTTUNER EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
10.2 No Guarantees
TALENTTUNER MAKES NO WARRANTY THAT: - THE SERVICE WILL MEET YOUR REQUIREMENTS - THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE - THE RESULTS OBTAINED FROM THE USE OF THE SERVICE WILL BE ACCURATE OR RELIABLE - THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED THROUGH THE SERVICE WILL MEET YOUR EXPECTATIONS - ANY ERRORS IN THE SERVICE WILL BE CORRECTED
10.3 Career Outcomes
TALENTTUNER DOES NOT GUARANTEE ANY SPECIFIC RESULTS FROM THE USE OF OUR SERVICE, INCLUDING BUT NOT LIMITED TO JOB INTERVIEWS, EMPLOYMENT OFFERS, OR IMPROVED PERFORMANCE IN APPLICANT TRACKING SYSTEMS. THE ANALYSIS AND RECOMMENDATIONS PROVIDED ARE INTENDED SOLELY AS GUIDANCE.
11. Limitation of Liability
11.1 Liability Cap
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL TALENTTUNER, ITS OPERATOR, AFFILIATES, AGENTS, DIRECTORS, EMPLOYEES, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, THAT RESULT FROM THE USE OF, OR INABILITY TO USE, TALENTTUNER.
UNDER NO CIRCUMSTANCES WILL TALENTTUNER'S AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS RELATED TO TALENTTUNER EXCEED THE GREATER OF (1) THE AMOUNT PAID, IF ANY, BY YOU TO TALENTTUNER FOR THE SERVICE IN THE TWELVE (12) MONTHS PRIOR TO THE CLAIM OR (2) $100.
11.2 Exclusions
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
12. Indemnification
You agree to defend, indemnify, and hold harmless TalentTuner, its Operator, affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of TalentTuner, including your User Content, or your violation of any rights of another.
13. Dispute Resolution
13.1 Governing Law
These Terms and your use of TalentTuner shall be governed by and construed in accordance with the laws of the Province of Ontario, Canada, without giving effect to any choice or conflict of law provision or rule.
13.2 Dispute Resolution
Any dispute arising from or relating to these Terms or your use of TalentTuner shall first be resolved through good-faith negotiations. If such negotiations fail, the dispute shall be finally settled by arbitration administered by the ADR Institute of Canada in accordance with its arbitration rules. The place of arbitration shall be Toronto, Ontario, Canada. The language of arbitration shall be English.
13.3 Exceptions
The foregoing does not apply to any claim for injunctive or other equitable relief, which may be sought in any court of competent jurisdiction.
13.4 Class Action Waiver
ANY PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS OR REPRESENTATIVE ACTION OR AS A MEMBER IN A CLASS, CONSOLIDATED OR REPRESENTATIVE ACTION.
14. General Provisions
14.1 Entire Agreement
These Terms constitute the entire agreement between you and TalentTuner regarding your use of TalentTuner and supersede any prior or contemporaneous agreements, communications, and proposals between you and TalentTuner, whether oral or written.
14.2 No Waiver
The failure of TalentTuner to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision.
14.3 Severability
If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced to the fullest extent possible under law.
14.4 Assignment
You may not assign these Terms without the prior written consent of TalentTuner, but TalentTuner may assign these Terms without restriction. Any attempted assignment in violation of this section shall be void.
14.5 Force Majeure
TalentTuner shall not be liable for any failure to perform its obligations under these Terms where such failure results from any cause beyond TalentTuner's reasonable control, including, without limitation, mechanical, electronic, or communications failure or degradation.
14.6 Contact Information
If you have any questions about these Terms, please contact us at [email protected].
By using TalentTuner, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.